Problems that sales leaders face today
“Reps don’t follow the script or talk tracks — everyone sells their own way, and we can’t control quality.”
Going off script and talk tracks:
“It takes weeks for new reps to hit quota, and I can’t quickly spot what they’re doing wrong.”
“Reps mess up calls, and I only find out we lost the deal after it’s gone.”
Losing deals we should’ve won:
“I can’t listen every call — most never get analyzed, so we miss problems that could cost us deals.”
Manual QA can’t cover every call: